tag:blogger.com,1999:blog-12365887.post295429192005284458..comments2023-10-28T06:36:44.627-07:00Comments on Random Roni: SaaS thoughtsRoni & Cindyhttp://www.blogger.com/profile/11442220403217805641noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-12365887.post-45637377271340162232008-07-25T17:28:00.000-07:002008-07-25T17:28:00.000-07:00You bring up some interesting points about account...You bring up some interesting points about accountability. So many people right now are looking for a binary solution: desktop or Web, cloud or in-house. What really needs to take shape is a sense that the future will encompass all of these. For example, we just watched Amazon's S3 go down this week. For companies like SmugMug that trust their entire infrastructure on the cloud, they were down as long as S3 was. SLAs just mean that you <I>may</I> have some recourse if the provided service goes down; it depends on the SLA. Enterprise IT architects need to start looking at their required capabilities like a portfolio: it should be diversified. I can't speak for SmugMug, but I would imagine that in the coming weeks their engineers will be adding a mix of their own servers as well as other cloud providers to their storage portfolio so that one provider not meeting their SLA doesn't take their whole company with it.Matthttps://www.blogger.com/profile/02152761577051109561noreply@blogger.comtag:blogger.com,1999:blog-12365887.post-67935585286721704422008-07-23T07:05:00.000-07:002008-07-23T07:05:00.000-07:00The main reason I believe that shrinked wrapped so...<I>The main reason I believe that shrinked wrapped software still has plenty of life against SaaS (or open source) is because it brings something that neither free nor cloud can give easily: accountability and quality. </I><BR/><BR/>You're joking right? <BR/><BR/>How is there no accountability with SaaS providers like Amazon and Salesforce. This people even provide SLAs. Does Oracle, Microsoft or any shrinkwrapped software provider promise you a refund if their software crashes part of the time or is buggy thus causing you to lose time? That sounds like <B>better</B> accountability to me. <BR/><BR/>As for quality, you sound like someone who's never used the Web. Can you really claim that Apache is far worse in quality than IIS or that the software that Google/Amazon/eBay provides is of poor quality? Who are you comparing them to? NASA? Because it sure ain't any shrinkwrapped software provider I know.Unknownhttps://www.blogger.com/profile/02831320540581323269noreply@blogger.com